PRIVACY STATEMENT (Last Updated July 2, 2018)
This privacy notice describes how we collect, process and share personal information through the http://myParts.Cat.Com website (this “Site”). This notice is consistent with Caterpillar’s Global Privacy Statement, which describes how Caterpillar collects, processes and shares personal information, rights that you may have under privacy laws, and other information relevant to Caterpillar’s processing of personal information. Caterpillar’s Global Privacy Statement is available at http://www.caterpillar.com/dataprivacy
What personal information does this Site collect and process, and why?
- User Provided Information
This Site allows a user to search for and order certain Caterpillar products (each, a “Product”). If the user desires to order a Product, the user will be required to enter credit card or other payment information with the order. A third-party payment processor will collect and process the credit card or other payment information. The order will be fulfilled and the Product sold by either Caterpillar or an authorized Caterpillar dealer (a “Dealer”). If a Dealer fulfills the order and sells the Product, then we will provide the user’s information to the Dealer to enable the Dealer to fulfill the order. In addition, for both Dealer-fulfilled and Caterpillar-fulfilled orders, the applicable Dealer will provide services to the customer in connection with the order such as handling warranty claims or returns. As a result, if Caterpillar fulfills the order, we will provide customer-provided information to the applicable Dealer to enable the Dealer to provide the services. In addition, in all cases, your indication of your desire to receive marketing-related communications from Caterpillar and its Dealer network will also be provided to the applicable Dealer.
We collect personal information that a user voluntarily provides to this Site. If the user creates an account or purchases a Product, the user will be asked for information such as the user’s name, company name, address, telephone number and e-mail address. When the user searches for a Product the user might also provide information relating to the user’s or other’s equipment (e.g., machines, engines), equipment fleet or other business information such as equipment location. When the user purchases a Product on this Site, the user will be asked to provide payment information (e.g., credit card data). Similarly, if the user e-mails us through the “Contact Us” link, we will ask for the user’s name and e-mail address (the user may choose to provide additional information as well) so that we can respond to the user’s questions or comments. Any fields that are optional (as opposed to required) will be designated as such. We might also collect information from Dealers relating to an order that a user places on this Site that the Dealer fulfills or services relating to a Product purchased on this Site.
- Automatically Collected Information & Tracking
- Do Not Track Signals
At this time, this Site does not respond to “Do Not Track” signals that may be sent by your browser. We may revisit this as standards develop on how such signals should be interpreted and applied.
Where can I obtain further information about this Site and its privacy practices?
For more information about this Site and its privacy practices, please contact us at:
Attn: Customer Interaction Center
100 N.E. Adams Street
Peoria, Illinois 61629
For additional corporate contact information, please see the Global Privacy Statement at
What happens if this privacy notice changes?
We reserve the right to amend this privacy notice. If we update or change this privacy notice, the changes will be made on this page. Your use of this Site following the posting of changes to this privacy notice will demonstrate your acceptance of those changes.